Privacy Policy

Last updated: August 20, 2026

Family Memory Films LLC (“Family Memory Films,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, submit an inquiry, request a booking, or communicate with us.

Information We Collect

We may collect information you voluntarily provide, including your name, email address, mobile phone number, preferred contact method, booking details, session preferences, and other information you choose to share with us.

How We Use Your Information

We use your information to respond to inquiries, check availability, manage bookings, communicate about scheduling and payments, plan and provide photography and filmmaking services, deliver our services, and provide customer support.

Email, SMS and Messaging Communications

If you choose a communication method and provide the applicable consent, Family Memory Films may contact you regarding your inquiry, booking, availability, scheduling, payment reminders, session information, and other service-related updates.

For SMS communications, message frequency varies and message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP.

Consent to receive SMS messages is not a condition of purchase.

Mobile Information and Messaging Consent

We do not sell or share mobile phone numbers, SMS opt-in information, or messaging consent with third parties or affiliates for marketing or promotional purposes.

Service Providers

We may use trusted service providers to operate our website and provide services such as booking, communications, payment processing, data storage, and other business operations. These providers may process personal information only as necessary to provide services on our behalf or as otherwise permitted by law.

Data Security and Retention

We use reasonable administrative and technical measures to protect personal information. We retain information only for as long as reasonably necessary for the purposes described in this Policy or as required by law.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to applicable legal requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will be posted on this page with its updated date.

Contact Us

Family Memory Films LLC
Honolulu, Hawaii, United States
familymemoryfilms@gmail.com
www.familymemoryfilms.com